What is an EAP?
An Employee Assistance Program, or EAP, is a set of professional services designed to improve and/or maintain the productivity and healthy functioning of employees in the workplace. It also addresses an organization’s particular business needs, utilizing special knowledge and expertise about human behavior, mental health and workplace patterns. When issues such as stress, mood problems, substance abuse, conflict and workplace violence affect performance, an EAP can be invaluable. It is a program designed to assist employees when they are having difficulties, whether personal or job-related, by providing easily accessible and confidential counseling and solutions. An EAP benefits the employer by providing training, consultation regarding problem employees and mediation, if needed. This helps to reduce absenteeism, turnover and healthcare costs over time. An effective EAP improves an organization’s productivity, supervisory effectiveness and overall work environment.
Preferred Behavioral Health Group offers a full-service EAP with a variety of options tailored to specific companies or organizations. We have been providing EAP services in New Jersey for over 25 years. We employ licensed professional clinicians with diverse specialties who are available to provide assessment, short-term problem solving and referrals to long-term providers or other resources in the community. Self-referral visits by employees are entirely confidential and are not reported to the employer. However, when management feels the need to make a more formal referral of an employee to the EAP for work performance concerns, the employee must sign a partial confidentiality release; attendance, level of cooperation, progress and any recommendations the EAP makes are reviewed with the manager.
Information for Employees
What is an Employee Assistance Program (EAP)?
An EAP is a confidential assessment, problem-solving and referral service provided to all of your organization’s employees, free of
charge. It assists in dealing effectively with problems, either personal or professional, which may affect you at home or at work.
The EAP helps you recognize problems and can provide entirely confidential solutions or referrals.
How Does the EAP Work?
As an employee, you are allotted a select number of free visits that have been determined by your employer. Professional
clinicians from Preferred Behavioral Health Consulting Group are available to help assess any problem you may be dealing with,
provide short-term counseling and, if needed, refer you to providers in your area who will meet your needs for long-term or
specialty counseling or treatment.
Is the EAP Available Only to Employees?
Some organizations allow immediate family members to be eligible to use the EAP. Please ask your manager or Human
Resources personnel for specifics on this for your organization.
Is There a Fee for Using the EAP?
NO. Your employer pays for the service. Think of the EAP as an employee benefit. However, if the EAP clinician refers you to
another professional in the community, any fees for that service are your responsibility. The EAP will work with you and your
insurance company to locate covered providers as often as possible.
What About Privacy and Confidentialty?
When you decide to use the EAP on your own, anything discussed between you and your EAP counselor is strictly confidential.
This information is not reported to your employer and does not get entered into your personnel file. Information concerning the
use of the EAP will not be given to anyone without your permission, unless requires by law for safety purposes. Remember, the
EAP clinician is not employed by your company.
What Personal Problems Can the EAP Help With?
The most common problems the EAP assists employees with are mood shifts, anxiety, work stress, family and/or marital issues,
alcohol or drug abuse, burnout, recent trauma or grief/bereavement after a loss. However, the EAP can help you with any problem
or specialty issue, whether internally or by finding external providers or resources in your community.
Why Should I Call the EAP if I Feel Stressed?
Recognize that three-quarters of the US population will likely be exposed to some event in their lifetime that can meet the criteria
for Post-Traumatic Stress reactions. The consequences of chronic stress can include emotional instability, decreased mental
clarity and response time, impaired coping, relationship conflicts, decline in performance or substance abuse. The EAP clinicians
are trained to assess these and other problems, and they specialize in individualizing a stress management plan for you.
What Else Should I Know About the EAP?
Preferred Behavioral Health Consulting Group’s EAP staff have more credentials and experience delivering EAP services than
anyone in the Monmouth/Ocean County area. We have worked with businesses large and small, government, law enforcement,
public and private sectors and everything in between. Our staff also have extensive community resources and referrals to utilize
How Do I Get Involved With the EAP?
If your employer has a contract with Preferred Behavioral Health Consulting Group for EAP services, you can contact us by calling
the number below to request an appointment. It’s that simple.