Trauma Informed Care at PBHG

June 2019.

In January of this year, PBHG began a journey to become a Trauma-Informed organization.

What is Trauma-Informed Care? The definition: a framework of thinking and acting, which is directed by understanding the profound neurological, biological, psychological, and social effects trauma has on an individual.

In simpler terms, it means that we recognize there are all types of trauma that impact who we are and who we have become. We ask “what’s happened to you?” rather than “what’s wrong with you?”.

Being a trauma-informed organization has many benefits for both our employees and the consumers we serve.

At PBHG, we recognize that being a trauma-informed organization is a process and not a destination. We have a Trauma-Informed Care Change Team meeting regularly to shape this process and the team has just finalized the first of a number of tool kits designed for employees and consumers.

To learn more about trauma and trauma-informed care, please click the link below to take a look at our first Toolkit. For questions or comments, email us at